
Harrington Builders is a growing general contractor that also runs a steel fabrication business. They are building a ground up medical plaza in Markham, Ontario, and the accuracy of the whole bid rested on getting the scope right.
Biggest job yet
Earlier jobs came down to five or six trades. The plaza needed a scope for every trade from earthwork and civil through structure, mechanical, masonry and finishes.
No spare capacity
Harrington had two estimators, and was still hiring a project manager and another estimator. Nobody was free to take on a job this size.
Scope written by hand
Every trade package was built manually, working through the PDF with the search tool.
Conflicts left unraised
Where the drawings and the specification did not line up, only a handful went back to the consultant as questions. The rest were priced on an assumption.
On who absorbs a scope gap when one slips through:
“Most of the time the GC has to somehow bear the responsibility, because you want your trades finishing their scope of work without giving you delays or problems.”
— Phil Vella, Director of Construction, Harrington Builders

On how much more work the company can take on:
“You double it, because you’re able to use fewer resources going through scope. That brings in more projects.”
— Phil Vella, Director of Construction, Harrington Builders