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Based in New York City, this ENR Top 10 general contractor delivers a diverse range of large and complex construction projects across the globe. They complete over 1,500 projects per year across $17 billion of construction, with an experienced and trained staff of 11,000 employees.
Over the last year they realized their method for reviewing contracts was starting to fail them. They followed a standard manual approach — reading each contract line-by-line, redlining Word documents to suggest revisions, sharing files via email, messaging, and Salesforce, and tracking contracts, risks, and projects in Excel. Multiple team members with different backgrounds and skill sets reviewed each contract, and some were more efficient than others.
Slow
Reading a contract for the first time took three to four hours, followed by further redundant reviews and revisions.
Siloed
Limited collaboration between the different teams, employees, and workflows involved in reviewing each contract.
Inconsistent
Difficult to standardize the process across teams and reviewers at different stages, like pre-qualification and RFP responses.
“We were receiving contracts with increased complexity. At the same time we had to turn them around faster — all while mitigating as many risks as possible.”
— Senior Manager of Business Development, ENR Top 10 GC
The contractor reviewed multiple solutions before finding Provision through LinkedIn. They took a discovery call, where Provision dug into their pain points and goals, and offered a demonstration that included the tool’s AI-driven risk reviews and customizable workflows and checklists.
Ultimately, they chose Provision because it was the best option to:
“We wanted to be more efficient and consistent, and to increase accuracy and collaboration across the business development team. Our teams just weren’t equipped to find and mitigate risks as effectively as we would like, so we looked for a solution to automate our contract risk reviews.”
— Senior Manager of Business Development, ENR Top 10 GC
The team worked with Provision to integrate the tool into their workflows. This took place over a few steps, with white-glove support from Provision:
By using Provision, the firm has gained powerful new capabilities:
“We’ve streamlined our process, from inputting a document to finalizing revisions. We can move through terms quicker, better understand what each of them mean, and prioritize what needs our attention.”
— Senior Manager of Business Development, ENR Top 10 GC
“We saw that Provision would let all of our team members go through contracts efficiently. We knew we could go through contracts faster, only focus on the big issues that needed attention, and put that time back into the project.”
— Senior Manager of Business Development, ENR Top 10 GC
Using Provision, the firm has generated measurable results across every stage of their contract review process.
Today, Provision is used across Business Development and legal at the firm’s New York offices. They are looking to expand Provision with more workflows, further refined checklists, and enhanced integrations with tools like Salesforce.
As the Senior Manager of Business Development summarizes:
“With Provision we’ve reduced contract review times from three to four hours, to just thirty minutes. This has reclaimed hundreds of hours each year, which lets us focus on what matters most — refining our strategies and better positioning ourselves to win jobs.”