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Amrize (formerly Lafarge) is the world’s largest cement manufacturer, specializing in cement, construction aggregates, and concrete. Yet their position as the industry’s leader created a big problem — they received more tender documents than they could process.
Amrize had staff capable of doing this work, but they were overburdened, sometimes had to rush through their work to meet incoming volume, and were often playing catch-up on the tenders in their queue.
Had to turn down business
They could not bid on projects they received because they could not meet review deadlines.
Missed upsell & cross-sell revenue
They lacked capacity to fully understand contracts and missed opportunities to offer additional products or services.
Undetected contract risks
They lacked time to address legal, financial, and operational risks in contracts — opening themselves to significant fines.
“We manually reviewed each tender we received, but we just didn’t have enough people who were qualified or experienced enough to go through those documents.”
— Wil Mora, Amrize
Before looking to AI, Amrize tried two other approaches to close the gap.
Neither worked. So they turned to AI — something Amrize was already exploring in other parts of the business.
“We already had some good programs and platforms we were trying out. We had reports that used to take a whole day to produce, but with AI we were now making them in minutes. So we started to think about how many other things we could start doing with AI to save time.”
— Wil Mora, Amrize
Amrize had already begun adopting AI in other departments — like logistics — to automate reporting and improve delivery. They evaluated four tools before choosing Provision:
“Provision gave us features that none of the other tools offered — like exporting to multiple formats, and being able to analyze images and drawings. Ultimately it was the only tool we looked at that really did what it said it did, and was being used by big industry players.”
— Wil Mora, Amrize
Amrize automated a large amount of their tender review process using Provision, significantly reducing time spent on documents while performing the work more consistently and at higher quality.
“We knew what we had to do, but we didn’t have enough people to do all the important things on a routine basis. Everything was on a case-by-case basis, or because of a customer request — and it just wasn’t as good as it could have been.”
— Wil Mora, Amrize
As Wil Mora at Amrize summarizes:
“Provision is an innovative platform that’s efficient and user-friendly, and it’s improved our day-to-day work. It could save your team a lot of time on manual work — so they can focus on more important things like mitigating the risks they identified, collaborating with your customers, and finding ways to offer more value to every project.”